Bill Guarantee Deposit

Per article 7 & 28 of the Magna Carta for Residential Consumers as amended:

Right to FULL Refund:

1. Upon termination of account or;
2. After Three (3) years – if bills are paid on or before due date for three (3) straight years without late surcharge penalty.

Right to PARTIAL refund:

1. After one (1) year – if the average monthly bill is less than the paid Bill Deposit, the excess deposit may be refunded.

Interest computation – based on the Peso savings account interest rate of the Land Bank of the Philippines for the year.

Timeframe for refund – within one (1) month from receipt of application

ILECO 1 Requirements for Bill Deposit Refund

1. Original Receipt / Affidavit of Loss
2. Request Letter / Refund form

Address to: Engr. Miguel A. Paguntalan, Jr.

General Manager

3. Valid ID (with signature)
4. Special Power of Attorney (SPA) / Authorization Letter (for representative)
5. DTI / SEC / CDA Registration, Board Resolution / Secretary Certificate (for non-residential account)
6. Certificate of Occupancy (for Temporary Connection Refund)
7. Materials Charge Ticket (MCT) (c/o ILECO 1 for Termination of Account)
8. Inspection Report (c/o ILECO 1 for Termination of Account)

Additional documents may be required as appropriate.